Frequently Asked Questions
Everything you need to know about our premium bone broths and wellness products.
What makes Brothnco products different from supermarket brands?
Our broths are slow-cooked for over 24 hours using 100% grass-fed bones and organic vegetables. Unlike mass-produced alternatives, we never use artificial preservatives, additives, or excessive sodium.
How should I store my broth after it arrives?
Our liquid broths are shelf-stable until opened. Once opened, please refrigerate and consume within 3 to 5 days. Our powdered concentrates should be stored in a cool, dry place.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our facility.
Are your products gluten-free and dairy-free?
Yes, all Brothnco products are naturally gluten-free and dairy-free. They are also compatible with Paleo and Keto diets.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an error, please contact our support team within 48 hours for a replacement or refund.
Do you offer subscription discounts?
Absolutely! You can choose to subscribe to your favorite products and save 15% on every order. You can pause, skip, or cancel your subscription at any time through your account dashboard.